The system is composed of different modules that share the same database. These modules are the following:

1. Billing System
2. Work Orders
3. Action Orders
4. Setup Module
5. Utility Module
6. Toll Ticketing
7. Bank Payments  
8. Internet Inquiry
9. Directory Inquiry

• Billing Administration
• Customer Care and Billing
• International Calls Management
• CDR Management
• Transit Billing
• Cost Calculation
• Billing
• Work Orders Management
• Bank Payment Interface
• IVR Interface
• Activation/Deactivation of Subscribers' Lines
• Directory Inquiry
• Complaint Handling

• 500,000 Subscribers - Beneficiaries
• 400,000 International Call Records Per Day
• 5,000 Customer Service Records Per Day
• 500 Online Users
• 20,000 Requests Per Day
• 200 Million Online Records in Database
• 22 GB of Data Per Year

• Servers
• Windows 2000
• Client Stations
  • Windows 98 / ME / 2000 Professional / XP
• RDBMS
  • Microsoft SQL 6.5 & 7.0
• Front End
  • Visual Basic 5.0 & 6.0
• Internet Interface
  • IIS Server
  • ASP
  • HTML

• Network
  • WAN
  • 2 MBPS Leased Lines
  • CISCO Routers
• Physical
  • 25 Physical Service Centers
  • Centers Distributed All Over Kuwait

- Full automation of the factory and installation of control system: both software and hardware
- Full installation of Workflow system (hardware and software)
- Full installation of Back Office system (hardware and software)

System advantages

• Complete management control over the plant
• Accuracy in operations
• Acceleration of plant workflow speed
• Prevention of errors by minimizing human intervention
• Make real-time business decisions
• Fast and convenient installation to new and existing plants

• PC Based Control
• User-friendly reporting
• Export of data to production accounting
• Production allocation (allocation factors imported from accounting)
• Instant connectivity to control room

• Online tracking of customer order from contract signature to truck departure
• Drop-in clients management
• Delivery slip issuance
• Automatic generation of invoices
• Ability to pre-define formulas

• Formulas automatically adjust to fit assigned material properties like humidity, dryness, and absorption

• Up to 3 dispatches handled simultaneously
• Ability to handle dispatches from different orders
• Online information about dispatches and quantities
• Ability at any time to:
  • Delete dispatch
  • Update and change properties of dispatch
  • Transfer dispatch to another client or order
  • Interrupt Dispatch
  • Transfer to wastage

• Client/Server Technology
• Minimal Hardware: 2 servers, Cabling, Modems, Network Cards, Hubs, 2 PLCs.
• Database Engine: Microsoft SQL7/2000
• Replacement of Existing PLC system
• Automatic Control Technology
• Microsoft Distributed Transaction Coordinator
• Wireless Networking
• Remote Access Control

IDS has provided full automation and control for many pumping potable water stations in Lebanon such as 'The Fakhreddine Wells' in Nabatiyeh, 'Bmariam Wells' in Maten, and 'Teffahta Wells' in the south of Lebanon. IDS provides such solutions through micro controllers, PLC's, and special building management controllers. These devices may be programmed intelligently in order to provide full feedback control and automation without any human interference.

In addition to the full feedback smart system control, IDS provides customized computer control and supervision that may override any predefined decisions using a graphical interface (GUI) of the automated system.

Projects

Jeita-Dbayeh Telemetry System
Description	The project consists of providing and installing the equipment for measuring the water flow at different points of the water channel between Jeita and Dbayeh water station with a centralized monitoring Scada based software for the whole project.
Owner	Water Authority of Beirut
Location	Dbayeh, Beirut, Lebanon
Date	December-2001

Teffehta Pumping Water Station
Description	- Electrical work in the project including electric panels, cabling and measuring equipment. - Scada monitoring system - Providing of all the electric devices for the project
Owner	Water Authority of Nabaa El Tasseh
Consultant	Eng. Yasser Noureddine
Location	Teffehta, South of Lebanon
Date	September-2001

Markaba Pumping Water Station
Description	Electrical work in the project including electric panels, cabling and measuring equipments
Owner	Water Authority of Markaba
Consultant	Eng. Yasser Noureddine
Location	Markaba, South of Lebanon
Date	July-2001

Bmariam Pumping Water Station
Description	- Electrical work in the project including electric panels, cabling and measuring equipment - Scada monitoring system
Owner	Power and Water Ministry
Consultant	BTD
Location	Bmariam, Lebanon's Mountain
Date	July-1999

Nabatyeh Pumping Water Station
Description	- Electrical work in the project including electric panels, cabling and measuring equipment - Scada monitoring system
Owner	Council of the South
Consultant	Eng. Yasser Noureddine
Location	Nabatyeh, Lebanon
Date	August-1996

General Description:

The Portfolio Management System is a software program used by investment companies to manage client portfolios.  The system covers the following tasks:

·         Define customers and portfolios

·         Define different templates for portfolio behavior regarding accounting files and fees

·         Interface with KSELink application data to read local market stock definition, sectors, brokers, market prices from Kuwait Stock Exchange (KSE).

·         Define international markets and stocks.

·         Enter local spot market and forward market trades either by file import or manually.

·         Enter international market trades.

·         Enter bonus shares, dividends and cash distributions and affect appropriate customer portfolios.

·         Perform different activities on client portfolios: average cost adjustment, stock movements, etc…

·         Enter real estate properties of client portfolios

·         Calculate interest and management fees and affect customer accounts accordingly.

·         Generate portfolio reports for individuals or groups

·         Interface with Fund Manager application for follow up of total shares and cash updates in fund portfolio

·         Post portfolio activities to Libra Financials accounting depending on user defined templates.

·         Interface with the online trading application for sharing customer information and reading online trades and cash activities of client accounts.

·         An internet site for clients to view their detailed portfolios online.

Clients: Securities Group Company (SGC), National Investment company (NIC), International financial advisors (IFA), Wafra investment (Wafra), Bayan Investment (Bayan), Global investment (Global).

Vestio handles the company and client portfolios shares and cash positions, automated brokerage, management fees, custodian and other fees computations, integrates with Libra or other accounting system for direct posting. Links to an online live trading module where clients can trade online and view live positions. Issues portfolio archives for any previous periods. It generates multiple reporting and analytical reports.

Forward Trading System: (FMM & FSpot)
A flexible margin trading system that abides with dynamic stock exchange rules. Issues contracts, sedating reports and integrates with stock exchange by exporting and importing files.

Stock & Fund Management System: (Stock Management)
Keeps track of company shares, identifies if stock is in stock exchange or certificates. It handles multiple transactions such as subscription & redemption of stocks, merge and division of stocks. Issues NAV.

KSE TCP & Serial direct link system: (KSELink)
It integrates to stock exchange through a TCP or serial link and interprets captured data and stores in database.

Stock Exchange Live display: (Java Based)
Makes use of captured data for display to clients and generating analytical data from stock exchange data.

System basic modules

• Back-office data entry of daily transactions (local and Internet based)
• Multiple Dealing Account management
• Multiple internal clients per KSE ticket
• Multiple portfolio management with multiple GL posting engines
• Multiple currency management and handling
• Multiple portfolio handling for each account with multiple currency capabilities
• Different portfolio types management (Clients portfolios and company portfolios)
• Buy, Sell, Move, Add, Remove, Capital Change, and Bonus / Dividend Distribution operations
• Customer limit management
• Brokerage generation based on Investor/Broker model matching KSE brokerage calculations
• Dual brokerage method option (Fixed and KSE based)
• Segmentation of share types based on Kuwait Central Bank rules
• Market's daily position and prices
• Dual evaluation methods based on market price and total cost
• Daily generation of management fees based on portfolio market value
• Dividend distribution to accounting based on portfolio values
• Issuing portfolio value and stock at any date
• Archiving of portfolios
• Generation of new year opening portfolios
• Accumulation of multiple portfolios in one portfolio

• Generation of monthly reports per client or per ID including last period, actual situation, earnings, and losses.

Financial Management
The system comes with the IDS financial management system. The system is an advanced financial package with cost center management for better account handling and financial analysis. For more info about the financial system please review the IDS financial package details.

On the other hand, the Portfolio Back-Office System can integrate with different accounting packages based on the manufacturer's recommendation (proprietary posting methods and consolidation of client ID's and internal properties are tailored based on the Financial package in use).

Bridging Portfolio to Accounting

• Compatibility with Kuwait central bank rules for ledger and portfolio management

• Automatic value date handling (brokerage value date, sales credit value date, and buy value date based on KSE rules)

• Automatic account handling (client, internal investor numbers, KSE accounts, and balance accounts)

• Liability to liability posting for deals with internal clients (brokerage differences sent to profit and loss accounts)

• Internal investor numbers to ledger accounts links
• Shares and accounts properties related (Capital G/L or Inventory or liability G/L)
• Matched ledger accounts and portfolio ID's

• Multiple accounts handled with one customer ID for the same portfolio (cost, profit, loss, capital, and other accounts) with statements issuance through the related ID of portfolio.

• Posting to cost, asset, profit, and loss accounts in case of internal investor number (differentiating between company and customer portfolio accounts)

• Posting to C/A for clients and KSE balance when using client investor number (including the gain from the difference in brokerage)

• Separation between internal investor number(s) and clients investor number(s)

• Full and up-to-date reposting feature after correction in portfolio data with complete regeneration of accounting vouchers

• Issuing collective portfolios for management purposes (consolidation of several portfolio)
• Cross tabulation of portfolio with their different ledger accounts

General Description

• Document and Picture Archiving
• News Agency Archiving
• Automatic Reception of News Stories
• Automatic Indexing
• Thesaurus Based Indexing
• Standard Archiving
• Picture Archiving
• Automatic Posting of Pictures
• Manual Documentation
• Special Interfaces for Web Management
• Online Links Between Archiving and Internet Servers (SQL Remote Server Connections

Project size

• Beneficiaries
  • Local KUNA Employees
  • Kuwait and International Internet Users
• Requests
  • 10,000 Local
  • 50,000 International
• 200 Online Users / Stations
• 500 News Stories Per Day
• 30,000 Records Per Day - Archiving Data
• 200,000 Online Records in Database - News Stories
• 5 GB of Data Per Year

Technology used

• Servers
  • Windows 2000
  • Windows NT 4.0
• Client Stations
  • Windows 98 / ME / 2000 Professional
• RDBMS
  • Microsoft SQL 6.5 & 7.0 & 2000 & 2005
• Front End
  • Visual Basic 5.0 & 6.0 & .NET
• Internet Interface
  • IIS Server
  • C# (.Net)
  • HTML

Topology

• Network
• LAN
• Physical
• One Building
• 5 Stories with > 100 PCs

Performance

• Fast Response
• 9 Years in Service
• No Stoppages
• Standard Maintenance

General Description

• Document and Picture Archiving
• Automatic Import of MAC-Based Files
• MAC to Windows Code Page Conversion
• Full Text Indexing
• Thesaurus Based Indexing
• Picture Archiving
• Automatic Archiving of REUTERS and AFP News Pictures
• Manual Documentation
• CD ROM Generation - User Defined Parameters

Project size

• Beneficiaries
  • Local QABAS Employees
  • Kuwait Institutions
  • Public Users
• Requests
  • 1,000 Requests Per Day
  • 50,000 International
• 40 Online Users / Stations
• 500 News Stories Per Day
• 600 Pictures Per Day
• 1,500,000 Online Records in Database
• 2 GB of Data Per Year

Technology used

• Servers
  • Windows 2000
  • Windows NT 4.0
• Client Stations
  • Windows 98 / ME / 2000 Professional
• RDBMS
  • Microsoft SQL 6.5 & 7.0 & 2000 & 2005
• Front End
  • Visual Basic 5.0 & 6.0 & .NET

Topology

• Network
• LAN
• Physical
• One Building

Performance

• Fast Response
• 10 Years in Service
• No Stoppages
• Standard Maintenance

General Description

• Internet Banking Functionality
  • Display, print and download Balances and Statements
  • Online Transfers (own to own and own to same bank accounts)
  • Swift Transfers (Transfer to any other account wherever in the world)
  • Utility Payment (mobile bill, phone bill, electricity and water bills,)
  • Internal Message System
  • SMS Service (Sign up for SMS service)
  • Multilanguage System (Arabic, English, French) and available for any other languages
  • Alert system (product oriented, transaction oriented, customer dependant, and marketing messages through SMS, email, internal messages
• Internet Banking Administration
  • Users rights and functionality
  • Limits and Limitations for Users' Transfers
  • Accessibility
  • Treasury and Audit Reports
• Customer Information System (for tellers inside the bank) and CIS Administration
• Corporate Banking Functionality
  • Corporate Management
  • Operator Management
  • Online Transfer with account limitations, user limitations, and authorization levels
  • Treasury and Audit Reports
  • Account Authorities
  • Labor and Employers Management: Labor session setup for amount limitations, upload/download employees accounts and salaries, salary transfers with follow up
• Multi-Purpose Payment Gateway
• Mainframe Interface via a TCP messaging System
• Implementation of an Extensive Security System over the Internet/Intranet
• IVR (Call Center) Interfacing (operators to answer queries about client accounts and credit cards balances)
• HPS System Interface for Credit Card Management

Project size

• Commercial Bank of Kuwait Clients

• Thousands of Simultaneous Online Users and Daily Operations (have not been measured accurately since project is still fairly new)

• > 7000 registered users
• 4000 users who conduct online transfers regularly

Technology used

• Servers
  • IIS Web Server
  • SUN Systems
• Client
  • .NET Technology (C#)
  • JAVA
  • JAVA Scripting
• RDBMS
  • ORACLE Database
• Front End
  • Internet Browsers (Explorer, Netscape, Mozilla, etc.)

Topology

• LAN/WAN
• Internet

Performance

• Fast Response
• Highly Reliable

Link

www.cbk-online.com

General Description

• A Virtual Library for the Public in Lebanon
• Users May Borrow Books over the Internet and Have them Delivered to their Library of Subscription
• The Objective is to Share Resources and Spread Knowledge

Project size

• Students of Lebanon
• Thousands of Online Connections and Transactions

Technology used

• Servers
  • Internet Servers - Apache Webserver (UNIX Based)
• Client
  • PHP
  • JAVA Scripts
  • HTML
  • XML
• RDBMS
  • MySQL
• Front End
  • Internet Browsers (Explorer, Netscape, etc.)

Topology

• Internet

Performance

• Fast Response
• Still New in Service

www.lncu-vl.org.lb

General Description

• Complete E-Commerce Web Site
• Selling E-Books Online
• Content Management
• Online Payment
• Immediate E-Book Download with 'Digital Rights Management' Fully Implemented

Project size

• Arabic Readers all over the World
• Thousands of Transactions per Day
• Hundreds of E-Books Online
• Multiple Servers

Technology used

• Servers
  • Internet Servers - IIS Webserver (Windows Based)
• Client
  • .NET (C#)
  • JAVA Scripting
  • HTML
• RDBMS
  • Microsoft SQL Server 2000
• Front End
  • Internet Browsers (Explorer, Netscape, etc.)

Topology

• Internet

Performance

• Fast Response
• 25 New Subscribers per Day
• Hundreds of MB of Download per Day

Link

www.arabicebook.com

General Description

The system serves as a gateway between the dealing client and Kuwait Stock Exchange (KSE). The objective is to allow clients to make stock exchange deals, manage their portfolios, view their accounting, and manage their accounts using the Internet.

The system comes with a full back office administration module to help the brokerage and/or financial company manage their clients accounts, financial status, and portfolios.

For more information about the Order Gateway System please Click Here.

Clients Background

The clients of the Order Gateway System are Financial and Brokerage Companies in Kuwait.

Existing Clients

• KAMCO Asset Management Financial Services
• International Financial Advisors (IFA)
• Kuwait International Investment Company (KIIC)
• Gulf Brokerage Company
• The Securities House
• Securities Group Company (SG)
• Al Ahliya for Financial Dealing
• Kuwaiti Financial Brokerage Company

Technology used

• Servers
  • IIS Web Server
  • LINUX
  • Windows 2000/2003
• Client
  • .NET Technology (C#)
  • JAVA
  • JAVA Scripting
• RDBMS
  • MS SQL Database
• Front End
  • Internet Browsers (Explorer, Netscape, Mozilla, etc.)

Topology

• LAN/WAN
• Internet

Performance

• Fast Response
• Highly Reliable

Link

www.q8onlinebroker.com

General Description

The legal portal is a complete solution for a legal database covering the laws in countries of the Arab Gulf region (as a start: Kuwait, Qatar and United Arab Emirates). The portal will serve as a central database for the legislations in these countries and provides services for legislations management (a BackOffice) and publishing, and a public browse-and-search interface that serves legal professionals (judges, attorneys and researches) as well as other people - all that in an intuitive and easy to use web user interface.

Clients Background

The Legal portal is developed under the full sponsorship of the Ministry of Justice in Kuwait (MOJ). The MOJ in Kuwait has shown in the past few years complete adoption of the Information Tehcnology in most of its activities and services to the public in Kuwait and the world. It has already developed several “online” services as well, such as: http://www.moj.gov.kw

Technology used

The portal is developed using the Microsoft .NET platform and the SQL Server 2000 database. It includes custom-made search enhancements to cover Arabic language specific needs and lingual mutations of words. The solution was development in a Multi-Tier architecture with three factors in mind: performance, scalability and ease of maintenance.

Topology

Being a web application reached through the internet, the portal is available through a temporary link: http://62.215.234.226/MojPortalPublic (It will be available through a more friendly domain name soon).

Performance

Having a large database and a high expected visit rate, and since the services are interactive and include full and exhaustive search actions, the database layer and the presentation layers contained many optimazation strategies and components like caching, field and full text indexing - in the addition to the code level optimizations on the database and business logic.

General Description

The KAPF portal is an Islamic Waqf Databank project aiming to provide search and retrieval services in Islamic Waqf resources across various Islamic states and Islamically inhabited regions all around the globe. The project is directed by and maintained by the Kuwait Awqaf Public foundation, and financed by the Islamic Bank. The project has a multilingual interface (Arabic, English and French) and can be easily scaled to provide other interfaces.

Technology used

The portal is built based on the .NET Framework 1.1, ASP.NET, SQL Server 2000 Enterprise edition, in addition to the Dynamic Catalog™ product developed at I.D.S especially for multilingual search and retrieval data banks, plus many other custom components that provide standard web services such as user preferences, easy site navigation, multiskin presentation.

The portal also uses the Microsoft Content Management Server 2002 (SP2) for standard web channels and page contents. I.D.S has developed a full text search engine for the MCMS based on the Dynamic Catalog™.

Topology

The portal is a public web application with a BackOffice allowing authenticated users to remotely update the data contents.

Performance

Since the project is intended for huge amounts of information and information processing (search) the application was designed with performance as a main factor, not forgetting ease of maintenance and scalability. Proper use of application domain object caching and in conjunction with smart navigation and component optimization to provide the optimum web experience for end users.

General Description

With online quickly becoming the quickest and easiest way to build circulation and increase advertising revenue, publishers are shifting their focus to the web. Most analysts in the news market predict that newspapers will become primarily online products at varying paces over the next decade. Surveys done in the newspaper market indicate that the basic trend is unmistakable. The circulation rates are declining and daily reader are targeting the web. The Newspaper website solution presented facilitates publishing printed newspapers and magazines. The solution publishes news articles of the printed newspaper and presents them in various forms on web pages. It also handles all newspaper-related features including classifieds, voting, archive, latest news, news categories and urgent news. Moreover, the solution publishes various reader-related services and entertainment pages.

Technology Used

The website was built using the .NET Framework 1.1, ASP.NET, and SQL Server 2000 Enterprise edition. The website uses the Microsoft Search service, a full-text indexing and search engine. This service supports sophisticated searches on character string columns. Moreover, manipulating the text in the database by trimming all unnecessary prefixes and suffixes increased the precision of the search engine by finding words that are similar and exact to the search keywords. Besides this advanced search feature, all the website pages are optimized for search engines. Many techniques have been used to make the website pages easy bait for the search engine spiders. These techniques include: efficient construction of page titles, excessive use of anchors, and smart use of meta-tags with subject-related keywords.

Topology

The website is a public web application with a Back Office allowing authenticated users to remotely update the data contents on a daily basis.

Performance

The website is intended for huge amounts of information and information processing (search). It is also expected that a large number of users will try to access the website daily. For these reasons, optimization for performance is considered crucial for the success of the project. Performance objectives include response time, throughput, resource utilization, and workload. To meet these goals, output caching and application data caching were frequently use. Other techniques, such as using stored procedures, improving managed code, optimizing data access design, and less dependency on ASP .NET ViewState are also incorporated to increase the performance of the website.

General Description

• Publication Management System
• Complete E-Commerce Web Site
• Selling Books & Journals Online (By DHL)
• Selling E-Books Online
• Online Payment
• Immediate E-Book Download with 'Digital Rights Management' Fully Implemented
• Subscription Management System
• Content Management System
• Multilingual Website (Arabic & English)

Project size

• Arabic Readers all over the World
• Thousands of Transactions per Day
• Hundreds of Books, Journals & E-Books Online
• Multiple Servers

Technology used

• Servers
  • Internet Servers - Apache Webserver (UNIX Based)
• Client
  • PHP
  • JAVA Scripts
  • HTML
  • XML
• RDBMS
  • MySQL
• Front End
  • Internet Browsers (Explorer, Netscape, etc.)

Topology

• Internet

Performance

• Fast Response
• Highly Reliable

Link

www.caus.org.lb
www.alkalam.com

General Description

• News Management System
• Content Management System
• Publication Management System
• Events & Activities Management System
• Advanced Search Engines
• Photo Galley
• Newsletter
• Multilingual Website (Arabic / English / French)

Project size

• Readers all over the World
• Thousands of Online Connections

Technology used

• Servers
  • Internet Servers - Apache Webserver (UNIX Based)
• Client
  • PHP
  • JAVA Scripts
  • HTML
  • XML
• RDBMS
  • MySQL
• Front End
  • Internet Browsers (Explorer, Netscape, etc.)

Topology

• Internet

Performance

• Fast Response
• Highly Reliable

Link

www.imamsadrnews.info

General Description

The Federation Management System (FMS) is a system having both a Windows and web front ends. Its main goal is to automate the tournament management of football leagues and championships in Lebanon and other countries. The Lebanese Federation Association (LFA), for whom the product was developed, automated the manual tournament-related work of scheduling, fixtures, match events, tournament result, team history, player tracking, and LFA committees’ activities. FMS met all those requirements in addition to the benefits of an automated system like accuracy, speed, statistics, and broader access to information.

Technology Used

The Windows front end of the system is built based on the Microsoft Visual Basic and SQL Server 2000 Enterprise. It also uses Seagate Crystal Reports for reports generation, in addition to SmartFTP Software to Download/Upload documents and images from/to the server and clients machines

Topology

FMS has a Windows client application that allows users to access and manage the system. FMS windows application supports the complete services of FMS like user management, tournament creation, schedule automatio, etc.

Performance

FMS is fast, responsive, and efficient. It is secure from the data storage up to the end users. Only authorized users can access the database of FMS. Any anonymous accounts will be denied. FMS is safe also does not allow a accidental actions by the user to delete critical data. All deletions must be confirmed and allowed for authorized users only.