06 . Cloud Solutions
Libra Financials Cloud Solution is an extension of our existing Libra Suite. The new Cloud experience allows your company to do more with less effort and hence make your daily tasks much easier.
The new solution performs all the actions already performed by your desktop application; however, the advantage is giving you access to your financial data anywhere and at any time. You can use both the desktop version and our synchronization module so all the financial transactions done in your office will be synched to the cloud to be viewed online.
- KEY FEATURES OF LIBRA CLOUD
- SQL Server 2008+
- Windows Presentation Foundation (WPF)
IDS offers 1 day implementation services to make sure the application is deployed correctly on the server and client computers. Backup setup is also part of the implementation.
You will receive free upgrades during the warranty and/or maintenance period. Upgrading will guarantee that you take advantage of the new features and capabilities right away.
IDS offers complete training on the installed software, how to use the software, how to back-up the database and other technical details.
IDS monitors the system for up-time and track its error log ensuring all issues are escalated and promptly resolved. Support includes the following:
- Analysis and bug fixing when notified
- Minor enhancements/changes
- Provision of patches/updates bug fixing for software
IDS adopts a well-developed procedure for recording calls, following up on our clients, and providing general support. We usually call you back within 24 hours with a solution at hand for most situations. Emergency calls are taken seriously and given priority with the intention to provide immediate solution to the problem(s).