The system is composed of different modules sharing the same database that helps in monitoring the various billing tasks of the Ministry.
It is a complete solution for the billing system that covers 25 physical service centers all over Kuwait, with data consolidation, analysis, and reporting:
- Billing administration
- Customer care and billing
- International calls management
- CDR Management
- Transit Billing
- Cost Calculation
- Work order management
- Bank Payment Interface
- IVR Interface
- Directory Inquiry
- Complaint Handling